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Return & Replacement

We are definite that you will be satisfied with our products. But in case if you are not, perhaps due to size, color or model isn’t right for you-you can exchange or opt for a refund within 14 days of receiving the order. In case you have not received your order, you have 30 days to submit a claim. In addition, every JP Sports sports product comes with 30 days warranty. 

STEPS FOR EXCHANGING OR RETURNING ITEMS PURCHASED ONLINE:

Step 1

Please contact our 24/7 customer support info@jpsports.ca or simply chat with us for the returns authorization and details required for returns.

Step 2

Pack the return item(s) securely in the original packaging and mention the return address provided by our customer service team.

Step 3

Once you have shipped the items, let us know right away so we may process your request without wasting time for the item to reach our warehouse.

NOTE: Groin Guards & Mouth Guards cannot be returned or exchanged after usage due to hygienic reasons.

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